GlossaryOperations

AI sprawl

AI sprawl is the accumulation of disconnected AI tools across an organization, each with its own data access, governance, and cost. Every tool is individually justified, while collectively they produce fragmented context, inconsistent controls, and an audit surface that grows faster than the value delivered.

The marginal tool is cheap; the tenth is not. The cost is not licensing but integration and oversight, and it is paid by security and compliance teams rather than by the department that bought the tool.

The symptom leaders notice first is that nothing composes. Each tool holds a fragment of organizational context and none holds enough to answer a question that crosses functions.

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